Mapledoram are a North West centric, close contact consultancy. We focus extensively on developing internal and external business relationships, required to succeed in the commercial business environment.

We have 20 years of sales and marketing experience in products, services and solutions covering Capital equipment, Business services, IT and Support services, including Change Management.

As business Development and Customer loyalty are key to maintaining any successful organisation we incorporate Event Management and Corporate Events/ Hospitality into most of our ongoing programmes with our clients.

Our client base ranges from Start up companies through the Small to Medium sized Enterprises and into the FTSE 100 market place.

So what do we do?
At Mapledoram we aim to add value to your current business operation, by:
1.  Reviewing your current Market Engagement Business Model.
2.  Developing an understanding as to why your customers buy from you.
3.  Building effective Customer Loyalty Programmes.

How do we do it?
We have two Primary programmes that can be used independently to achieve this.
The first is to carry out an Internal Business Audit with solution implementation programmes to follow, such as:

Business Process re-engineering or simplification.
Roll out of improved Policy Deployment Programme.
Individual training and development programmes.

The second programme is Market Management, and reviewing your current engagement and business relationships to help identify your most profitable customers.  With this information we can develop programmes to maximise customer retention and assist in profiling future potential customers in your market.

All these activities typically form part of a programme but several elements can be "One Off" support services such as:

Customer Relationship Appraisals
Corporate Hospitality
Team Building and Motivational Days

There is much to consider in today's competitive marketplace for any organisation, and where you begin to develop and grow your business is a difficult decision to make.
At Mapledoram we can provide you with the opportunity to begin that process anywhere within your organisation.
Whether you choose your people, customers or business offering as a starting point on that development programme, Mapledoram can assist you on your journey to a more successful business.